Privacy policy
This Privacy Policy governs the collection, processing, use, and protection of your information in connection with the provision of financial services by “Invescore NBFI” JSC (hereinafter referred to as "NBFI") to the Customer (hereinafter referred to as the "You" or the "Customer") through electronic channels.
Please visit the INVESCORE website, register your personal information, review the Terms of Service and the Privacy Policy, and confirm whether you consent to the collection, processing, and use of personal information in accordance with the terms, then select "I agree" or "I decline."
By activating the "I agree" button, you are deemed to have given your electronic consent to the collection, processing and use of your personal information in accordance with the requirements of the applicable laws. If you have chosen the “I decline” option, please send your comments or requests regarding unacceptable terms to us. Please note that your information will not be collected, processed or used until we have addressed your comments and requests, and thus, we will not be able to provide the full service.
Please visit the INVESCORE website, register your personal information, review the Terms of Service and the Privacy Policy, and confirm whether you consent to the collection, processing, and use of personal information in accordance with the terms, then select "I agree" or "I decline."
By activating the "I agree" button, you are deemed to have given your electronic consent to the collection, processing and use of your personal information in accordance with the requirements of the applicable laws. If you have chosen the “I decline” option, please send your comments or requests regarding unacceptable terms to us. Please note that your information will not be collected, processed or used until we have addressed your comments and requests, and thus, we will not be able to provide the full service.
DEFINITIONS
The terms specified in the Privacy Policy shall be interpreted and used in the following meanings. It includes:
“Personal information”
means the sensitive information of an individual, including the surname, fist name, date of birth, place of birth, address of residence, location, civil registration number, assets, education, membership, electronic identifiers, and other information that can directly or indirectly identify or possibly identify an individual.“Collection of information”
means the activity of obtaining, compiling and recording your information.“Information processing”
means the classification, storage, analysis, modification, deletion and recovery of your information.“Use of information”
means the use of your information in our operations, transmission and access to information.“Services”
means all financial services provided to You by NBFI under the Terms of Service and the Special Terms.“Customer”
means an individual or legal entity receiving financial services through the Website.“Customer recognition activities”
means Customer recognition activities carried out by the Company in the context of combating Money laundering and Terrorism Financing.“Registration address”
means a unique account created based on your acceptance of these Terms of Service and the terms of the Customer Agreement through the website and meeting the criteria for customer identification.1. Terms of use of personal information
1.1
Based on your consent, NBFI collects, processes and uses personal information in accordance with the Law on the Personal Data Protection, the Law on Organizational Confidentiality, the Law on Anti-Money Laundering and the Terrorism Financing, and other relevant laws and regulations.
1.2
The information will be processed and used from the time the Customer gives us electronic consent to collect, process and use their personal data until the Customer closes the registration address.
1.3
We collect, process and use your personal information for the following purposes:
1.3.1
To store in electronic or paper form according to the time and requirements prescribed by law;
1.3.2
To identify and verify the customer;
1.3.3
To use, register Invescore website, receive your requests through it, transmit transactions, and provide other products and services;
1.3.4
To collect your location information to show you the best possible location for receiving information and services of NBFI’s branches;
1.3.5
To rate credit rights and other services provided by NBFI;
1.3.6
To transfer relevant information to the extent you allow if you want to receive products and services of other companies related to NBFI;
1.3.7
To promptly transmit necessary information about the products and services that you choose to use and offer to you;
1.3.8
To get customer inquiries and information from the state electronic database;
1.3.9
To maintain the security and confidentiality of customer registration addresses and personal information;
1.3.10
To conduct research on the satisfaction of products and services provided by NBFI and its affiliated companies, market research and observation;
1.3.11
To monitor usage levels of your Invescore website and save track data to meet customer needs;
1.3.12
Pursuant to the law, when required by the authorized legal body and other authorized persons, to provide it in limited amounts;
1.4
NBFI will not collect, process or use your personal information for purposes other than those mentioned above.
2. Feedback
2.1
You can submit your comments and requests related to the operation of the Invescore website by contacting the NBFI customer service number +976 77090077, through the official pages on Facebook and Instagram, and in the 'Feedback' section of this website.
3. List of information to be collected, processed and used
3.1
We collect, process and use the following personal information about you in connection with the provision of financial services and the implementation of statutory reporting obligations and customer identification. It includes:
3.1.1
Surname, registration number.
3.1.2
Contact mobile number and email address information.
3.1.3
Emergency contact information
3.1.4
Photographs.
3.1.5
Residential address information.
3.1.6
ID card,
3.1.7
Civil social insurance information transmission service
3.1.8
Commercial bank account information and payment card information.
3.1.9
Information about whether you are a politically influential person or not.
3.1.10
Your employment and job position information.
3.1.11
Your monthly and other income and asset information.
3.1.12
A record of your usage of the website.
3.1.13
Your trading history.
3.1.14
Other information that you provide to Us.
3.2
To the extent permitted by law, we may collect your personal information from third parties such as government service providers and banks and financial institutions based on contracts concluded with them. The purpose of this operation is to simplify and improve the Platform's Customer Identification process and to facilitate your actions in providing us with information.
3.3
To ensure the privacy of your personal information collected from third parties, we will take the measures specified in the Privacy Policy.
3.4
The following information is collected, processed and used to maintain the security and confidentiality of your registration address and wallet as part of the Anti-Money Laundering and Terrorism Financing. It includes:
3.4.1
Device information (computer, mobile phone, etc.)
3.4.2
IP address.
3.4.3
Information about the operating system in use.
3.4.4
Information about the browser in use.
3.5
The Platform may use an automated system of artificial intelligence to verify and analyze your personal data, which may identify the Customer and determine your trading behavior.
4. Maintain and protect the confidentiality of information
4.1
Your information will not be disclosed to the public, except to comply with the decision made by the government authorities based on the laws and regulations of Mongolia and international agreements.
4.2
We will take all necessary measures to ensure the security and privacy of information on the Platform, and will regularly update and improve the privacy protection system.
4.3
Information security specialists, information technology staff, and other authorized individuals may review your personal information to implement information security measures, and these employees have the duty to maintain the confidentiality of the information.
4.4
If you lose the privacy of your personal information or fail to take appropriate security measures, you need to notify us immediately and take the necessary measures without delay.
5. Conditions for transferring information to the others
5.1
We will transfer your personal information to other organizations in the following cases as part of fulfilling our obligations under the laws of Mongolia and the Customer's agreement. This includes:
5.1.1
As part of an inspection, the Financial Regulatory Commission, which is an authorized body, demands it;
5.1.2
To submit information to the Financial Information Unit within the framework of fulfilling the legal obligations of the reporting party stipulated in the Law on Combating Money Laundering and Terrorism Financing;
5.1.3
Information requested pursuant to a judge's order or court order;
5.1.4
Requested by the police organization based on the prosecutor's decree or the prosecutor's permission;
5.1.5
Requested from other government organizations authorized to obtain information under the laws of Mongolia;
5.2
If you request services from our contracted or cooperating organization located in a foreign country, we may transfer your personal information to that organization. We will verify whether the organization receiving the information has a Privacy Policy and whether the country in which the organization operates has laws protecting personal information. If these conditions are met, we will transfer your information to that country.
5.3
Please note that the data transmission operation specified in Section 6.2 of the Privacy Policy will be transmitted only based on your request for services in a foreign country, and we will not be held responsible for the consequences or responsibilities related to the disclosure, illegal use, or modification of the Customer's personal information by that organization.
6. Personal information of minors
6.1
In accordance with the Terms of Service, we will only provide financial services to individuals over the age of 18, and we will not collect, process or use personal information of any minor through the Website.
6.2
If there is reasonable doubt that the Customer sending his/her information is a minor, We will block the registration address and terminate the service for that Customer. We will also take measures to delete the Customer's information as soon as possible.
7. Ensuring the right to immunity of personal data
7.1
If the Personal Information you provided to us is correct or incorrect, you must immediately correct the information or report it through the 'Help' menu if you are unable to correct it yourself.
7.2
You have the right to request the cancellation of consent to the collection, processing and use of your personal information in the event that you delete your Account and stop receiving the Services. We accept your request and undertake not to use or disclose the information in the future.
7.3
When you make a request specified in Section 8.3 of the Privacy Policy, you will provide relevant information to prove your identity in accordance with the criteria for identifying the Customer, and we have the right to refuse your request if we have reasonable doubts that you did not make the request.
7.4
Pursuant to this Privacy Policy and laws, decisions and guidelines issued by government authorities, we may not completely delete your personal information, and in this case, we have the duty not to use it in ways other than those prescribed by law.
7.5
We will not transfer, disclose or sell Customer's personal information to third parties for profit.
8. Amendments
8.1
NBFI may amend this Privacy Policy and will notify you accordingly. If 1 /one/ day has passed after the notification about the amendment, such amendment will be implemented and you will be deemed to have accepted the amendment.
8.2
We will notify you in advance if we believe that the amendment will adversely affect your rights, and you have the right to decide whether to agree to the amendment and continue the contractual relationship, or refuse the service or close the Registration address in accordance with the Terms of Service.
